This contract role is to support Head, Regulatory Compliance in the successful implementation of a bank-wide project, providing dedicated regulatory compliance support to ensure that the bank operates within prevailing laws, regulations and Group procedures.
Regulatory Relationship Management
Support the Group's communication plan to maintain an excellent relationship with the regulators through close and regular dialogues to provide updates and drive resolution of issues.
Regulatory and Product Risk Management
Provides stakeholders with the advice necessary to ensure that the Bank and its subsidiaries operate in accordance with relevant local requirements and standards of the regulatory system, Group standards, and the code of conduct to protect and enhance the reputation of the Bank.
Ensures entity and product level compliance with laws and regulations and Group policies through a detailed understanding of local regulatory requirements and close coordination with Country Business Compliance Advisers and Group product specialists.
Develop compliance plan through an effective process of risk identification, assessment, mitigation to achieve entity compliance, include close engagement of the various Compliance teams to put in place processes for monitoring of ongoing compliance.
Drive regulatory applications/notifications with close collaboration of stakeholders and address regulators' queries and requests in a satisfactorily and timely manner.
Proactively engage with stakeholders to ensure that Compliance's agenda and priorities are aligned and that compliance risks are duly considered and addressed in the implementation of the project.
Provide training on the relevant law and regulations.
Sound knowledge of local laws and regulations including: an ability to anticipate future regulatory requirements based on thorough research; a thorough knowledge of Group policies and how they apply to the local market environment.
Strong interpersonal and communication skills.
Ability to manage the relationship with relevant government and regulatory stakeholders, to understand their concerns and communicate effectively to deliver optimal outcome.
Knowledge of business areas and products and the relevant regulatory requirements that apply.
Ability to collaborate and work dynamically across Country and Group stakeholders.
Ability to effectively prioritise multiple tasks in a high pressure environment.
Exemplary integrity, ethics, independence and resilience.
Strong project management and organisational skills.
Advanced analytical skills.
Ability to handle sensitive matters at all levels of the organisation with discretion and confidentiality.
If you have 7 years of compliance experience and knowledge on Singapore regulations and willing to take on a 12 months contract, please write in to me. Business Registration Number: 200611680D | Licence Number: 10C5117 | EA Personnel Registration Number: R1109257 *LI-BF
Ambition is a leading global boutique recruitment business with offices in Singapore, Hong Kong, Malaysia, Australia and London. We are positioned at the forefront of specialist recruitment in the areas of Banking & Financial Services, Finance & Accounting, Sales & Marketing, Supply Chain & Procurement, and Technology.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases