Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Responsibilities
Solicit and develop new borrowing relationships, warm lead referrals from existing borrowers and / or Relationship Managers’ contacts;
Proactive management, supervision and monitoring of an existing pool of borrowing accounts to achieve optimum utilization rate and profitability as well as timely submission of credit review;
Customer relationship management to spot new business opportunities, understand customers’ requirements, structure deal and proper evaluation of credit risks to achieve a balance stance for the customer and bank;
Underwrite credit risks by proper identifying of significant risks and mitigating factors;
Ensure compliance of mandatory banking processes;
Proactive cross selling of other banking products (including T&M, GTS, Bancassurance, Wealth Management).
University degree with at least 6 years of relevant experience in sales within the enterprise banking space;
Strong sense of commitment and accountability, possess a business focus mindset, self-motivated to deliver work of the highest standard;
Energetic, service oriented and highly motivated;
Strong analytical, problem-solving and decision-making skills with the ability to adapt to change;
Excellent interpersonal and communication skills.
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named âAsia's Best Bankâ by The Banker, a member of the Financial Times group, and âBest Bank in Asia-Pacificâ by Global Finance. The bank has also been named âSafest Bank in Asiaâ by Global Finance for seven consecutive years from 2009 to 2015.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases