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Card Operations Assistant, Card Operations Processing Centre-Chargeback

Keywords / Skills : Excel, Basic

Posted: 2018-02-10

Nationality
Singapore
Industry
Banking/ Financial Services
Function
Admin/Secretarial
Role
Administration Executive
Posted On
10th Feb 2018
Job Ref code
38887
Job Description
Job Responsibilities
  • Manage billing disputes (chargeback) related to credit and debit cards
  • Interact with customers (cardholders and merchants), organizations and international networks to resolve billing matters
  • Any other ad-hoc administrative duties related to chargeback, if any


Requirements
  • GCE ‘A’/’O’ Level/GCE N Level with ITE Certificate in Office Skills/Certificate in Business Studies
  • Proficient in Microsoft Applications especially in Excel and Word
  • Basic accounting knowledge
  • Able to multi-task and deliver assignments within stipulated timeline
  • Good interpersonal and communication skills
  • Able to work in a team as well as independently

Key Skill(s)

About Company

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America. Since its incorporation in 1935, UOB has grown organically and through a series of strategic acquisitions. In Asia, it operates through its branches and representative offices as well as banking subsidiaries in China, Indonesia, Malaysia, the Philippines, Singapore and Thailand.

UOB plays an active role in the community, focusing on the arts, education and children. For three decades, UOB has organized the prestigious UOB Painting of the Year Competition and Exhibition. In recognition of its contribution to the arts, UOB was conferred the National Arts Council's Distinguished Patron of the Arts Award for the ninth consecutive year in 2013. UOB also encourages its employees across the region to be involved in its regular volunteer activities. This includes the annual UOB Heartbeat Run which is held in Singapore, Malaysia, Indonesia, Thailand and mainland China.


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