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Client Services Analyst

Keywords / Skills : Provide business subject matter input to our technical teams deploying Analytics and Dynamic Case Management Solutions

2 - 5 years
Posted: 2018-06-11

Industry
FMCG
IT/ Computers - Hardware
IT/ Computers - Software
Function
IT
Role
Project Management
System Analyst/ Tech Architect
Posted On
11th Jun 2018
Job Description
Information Technology Operations is in the process of re-engineering the global Client Service operations. To this extent, the bank needs to recruit a Client Services Rep who is able to help with the build out in line with the target operating model. The Singapore Client Services team is responsible for providing client service support to ITO clients across the East, operating out of Singapore. They support a varied mix of client segments, business and asset classes across our footprint.

The candidate will need to demonstrate proven track record in:
  • Leading and developing high performance teams 
  • Teamwork and internal relationship building 
  • Self-starter and motivated to self-develop 
  • Client service oriented 
  • Varied Experience across Wholesale banking operations 
  • Control focus and awareness of the Operational Risk Framework 
  • Sound judgement & Analysis 


The candidate will be expected to:
  • Understand & materialise business requirements 
  • Provide business subject matter input to our technical teams deploying Analytics and Dynamic Case Management Solutions 
  • Run quality control measures and hub oversight 
  • Own all incoming/outgoing client communications 

Job Requirement:
The candidate preferably should have 2 - 5 Years experiences in the below activities.
  • Client Services 
  • Operations 
  • Business Platform Deployment & Enhancement 
  • People Management 
  • Stakeholder Engagement 
  • Framework design and implementation 
  • Process Analysis 


Have business knowledge experience supporting:
  • FX & MM 
  • Middle to back office operations 

Interested candidates can either forward their CVs in MS Word Format to Jon Lukito at Jon.Lukito@teksystems.com

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544



About Company

Allegis Group is the global leader in talent solutions focused on working harder and caring more than any other provider. We’ll go further to understand the needs of our people – our clients, our candidates, and our employees – and to consistently deliver on our promise of an unsurpassed quality experience. That’s the Allegis Group difference, and it’s consistent across every Allegis Group company. With more than US$11billion in annual revenues and over 500 locations across the globe, our network provides businesses with a comprehensive suite of talent solutions — without sacrificing the niche expertise required to ensure a successful partnership. Our specialised group of companies includes: Aerotek, TEKsystems, Allegis Global Solutions, Aston Carter, Major, Lindsey & Africa, Allegis Partners, MarketSource, and EASi. Visit www.AllegisGroup.com to learn more.

Allegis Group Singapore Pte Ltd,
Company Reg No. 200909448N, EA Licence No. 10C4544
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