Compliance Audit Manager – Global Medical Devices MNC
Date Added: 16/05/2018
Consultant: Timothy Ho•High Visibility to Business Leaders •Newly Created Role •APAC Remit
An established industry leader in the Healthcare space with a strong global presence, our client is looking for a dynamic Compliance Audit Manager to join their APAC Regional team based in Singapore and add value to the business.
Reporting to the Global Compliance Lead, the Compliance Audit Manager will be working in a high-functioning team with responsibilities over the compliance audit and monitoring framework. This will entail planning and executing corporate and third party compliance audits across the region with the opportunity to work with the Global HQ. You will work closely with the business, reviewing internal controls and establishing best practices across the regional offices and will also have ad-hoc responsibilities for special projects such as fraud / forensic investigations and compliance work. Regional travel of up to 40% is anticipated for this position.
The successful candidate should have a relevant degree with 8 - 10 years of experience, preferably with initial foundations from a Big 4 audit firm. Prior exposure with healthcare audits and knowledge of the medical devices and pharmaceuticals space will be highly valued. Knowledge of industry-specific laws and standards (ie. US FCPA, UK Bribery Act, etc) will be preferred. Aside from being communicative, detailed and a strong team player, the candidate must have a track record in project management, negotiation and relationship management. Bilingual candidates will be highly valued due to the international remit of the role.
To apply, please submit your resume to Timothy Ho at firstname.lastname@example.org, quoting the job title and reference number TH13922. Only successfully shortlisted candidates will be notified.
Licence No: 16S8060 Registration No: R1108971
Type of Work: Permanent Region: Singapore Licence No: 16S8060 , Consultant Login
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases