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Keywords / Skills : desktop support, VPN, installation

1 - 4 years
Posted: 19th Jul 2017

IT/ Computers - Software
MIS Executive
Posted On
19th Jul 2017
Job Description
Up to S$2200 S$2300

Security Clearance required

5 days work week 8.30am- 7pm (Staggered shift)

Job Description 
  • Desk side support for HQ & remote sites upon escalation 
  • Perform troubleshooting for client platform related problems 
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties, including service desk and liaising with hardware vendors. 
  • Perform service request related to client platforms. 
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. 
  • Involvement in client platform implementation/upgrade project 
  • Conduct annual asset wall to wall verification 

  • Min NITEC in IT/Engineering or any related field 
  • Minimum 1 year experience in providing desktop support 
  • Pleasant personalities and good customer service communication skills 

EAP No. R1548171

EA Licence No. 95C5411

About Company

PrimeStaff Group was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. Since then, the company has grown organically into a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.

Assisting jobseekers and employers, PrimeStaff’s regional expertise spans across the Asia Pacific region.

Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and value-added expertise.

We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.

At PrimeStaff, we’re passionate about people.

EA Licence No.95C5411
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