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EA Licence: 11C3793

Desktop Engineer (Windows) - Banking


  • Second level support and troubleshooting of IT related problems from in-house software to hardware, such as Thin clients, Laptops, PCs and Printers. 
  • Troubleshoot basic onsite network issues such as lack of connectivity. 
  • Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner. 
  • Provide stats for the weekly Desktop Support report on incident / problem reporting trends. 
  • Create support documentation to assist staff with requests for information & provide staff training if required. 
  • Basic Active Directory knowledge. Unlock user accounts, reset passwords, etc. 
  • PC / Thin Client and Printer Deployment required 
  • Ad-hoc & schedule upgrade installation of Corporate Software. 
  • Provide Desk top support to routine user department relocation. 
  • Provide user support & configuration of corporate mobile devices (Black Berry & GFE) & laptops. 
Requirements:
  • Diploma/Degree in Computer Science or Information Technology from a recognized institution 
  • Minimum 2 years of strong working experience in Desktop support 
  • Basic Network, Desktop troubleshooting skills especially on Windows OS. 
  • Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2010 
  • Basic Active Directory knowledge, perform unlock user accounts, reset passwords, etc. 
  • Experience in procurement, inventory and asset management of IT equipment as well as IT life cycle. 
  • ITIL/ MCP / RHCE / CCNA level knowledge on client OS is advantageous. 
  • Experience with using and troubleshooting Lotus Notes within a network environment (permissions, calendar sharing and delegation) 
  • Experience in Banking industry highly preferred




GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845
   

Sounds like a good fit?

If you are interested in or qualify for this position, log on to www.gmprecruit.com/current_jobs/taleo_list.html to
submit your application now. You may also click on the Quick Apply (pencil) icon at the bottom of this page.

Because we strongly believe in fair employment, we practice objective merit-based consideration for all qualified applicants. If you are shortlisted for the position, you will hear from our friendly consultants personally.


We wish you great success in your job search!