Candidate should have knowledge & working experience on the following:
Installation, Configuration & troubleshooting of Windows 7/10 (OS) 70-270 certified.
Installation & Troubleshooting of Antivirus client Antivirus
Configuration & Troubleshooting of MS Outlook (Mail Client)
Troubleshooting knowledge on machines; VDI, Citrix, Printers, Blackberry, iPod, Video Conference Device; Projector etc.
Remote control of desktops using VNC, Remote Desktop Utility, Net meeting.
Installation and configuration of mobile devises like Blackberry, iPod etc.
Analyse and troubleshoot network / VPN connectivity issues.
Knowledge on Ticketing tool
a. IT Budget and PO Administration
b. IT Communications Template Development
c. User Equipment Profile Data Maintenance
d. Vendor Communications on Project Management
e. VENDOR Creation
f. VENDOR Meeting Arrangement