Communication & collaboration - participating in the discovery, refinement, articulation, and implementation of scalable software development patterns
Coding – building Continuous delivery pipelines, including Infra-as-Code and using Bitbucket/Robot/Jenkins/Artifactory/Ansible/Docker/Python and other such stuff
Operate – participate on follow-the-sun duties for the release pipelines and ensure that availability, performance and scalability are actually reached
Science & Data Analysis - study production infrastructure and application monitoring & logging systems to help identify root causes behind complex problems, propose hypotheses, and conduct low risk experiments to prove or disprove hypotheses
Documentation and automation tool creation - make the team more scalable by creating self-documenting technical systems and building scripts and tools to boost developer productivity
Requested Experience and Skills:
Master’s or Bachelor´s Degree with relevant experience in Computer Science or related discipline
Curiosity, communication, enthusiasm
Desire to learn new things
Administration of various flavors of Linux machines
Practice Agile in software development
Experience in configuration tools such as Ansible, Salt, Chef,…
Familiar with cloud services, e.g. AWS, Azure etc.
Experience in version control system (preferably Git)
Experience in various Atlassian products
Experience in software build environments such as Maven, Gradle
HackerTrail is a curated marketplace exclusively for IT talent ranging from developers to infrastructure specialists to data scientists. Using clever technology and gamification, HackerTrail connects the right candidate to the right job opportunities with top companies across Southeast Asia.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases