You will be responsible for developing relationships with identified Global and Regional accounts in Asia. To qualify, focus on and win key new strategic projects and account opportunities throughout the region.
To achieve sales, income and chart of works objectives
To collaborate with local sales and dealer teams to support and win major accounts and projects
To form and lead cross functional teams to ensure the company is best placed to win
To coach, develop and train dealer and company’s salespeople in the skills needed to win strategic accounts and projects
To liaise with international and USA counterparts to maximise sales opportunities
To ensure resource support for major projects
To support the development of the programme including the company’s product offer, global account management and other aspects to ensure our offer is ahead of the competition.
Bachelor Degree in Business or equivalent
8 years’ experience of winning large capital goods projects in the commercial interiors market
A demonstrable track record of working and winning with global/multinational companies
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases