The Head of Trade Marketing leads the Category Development Organization in developing, executing and reviewing Category Strategies and Plans that will:
Accountable to facilitate a process of creating strong and aggressive "INTEGRATED" Commercial Plans that are fully aligned to shopper, channel, and customer, by instilling a visionary behavior, i.e. the ability to undertake better forward planning for longer time horizons.
The manager will contribute to the execution of strategic channel and shopper agenda, by defining and delivering a Point-of-Buying strategy, Category Management, and trade marketing support.
Help the comapny and their strategic customers / channels achieve Category objectives through the creation of demand at Point-of-Purchase.
Help position the company to be recognized as the preferred Category Partner for strategic customers thereby,
Creating sustained competitive advantage for the company's products in the areas of distribution and merchandising.
The Head of Trade Marketing also monitors trade promotion fund in all accounts and product categories.
This position reports to the Sales Director and will be leading a team of approximately 8 person.
Ambition is a leading global boutique recruitment business with offices in Singapore, Hong Kong, Malaysia, Australia and London. We are positioned at the forefront of specialist recruitment in the areas of Banking & Financial Services, Finance & Accounting, Sales & Marketing, Supply Chain & Procurement, and Technology.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases