Consultant: Finian Toh- Prominent technology organisation - Dynamic work environment - Highly visibility to top management
A leading player in the technology industry, this organisation is well established and well regarded with a strong regional presence. The company has strong commitment in the region and continues to expand in APAC.
This highly visible role will involve overseeing and driving HR best practice and a defined talent strategy across Asia. A strategic yet hands-on mandate, the role sits in a matrix structure and is fully responsible for all aspects of HR. The broad remit will require your focus around building and developing a strong team and HR capability in a demanding, ever-changing environment. Great results, high caliber people and a solid foundation to build on make this a very attractive opportunity with a lot of potential.
To be successful you should be a results-oriented, high caliber HR manager with a successful track record. A good team player as well as one, who is able to work with minimum supervision, will succeed in this role.
To apply, please submit your resume to Finian Toh at firstname.lastname@example.org, quoting the job title and reference number FT10513. We regret that only successfully shortlisted applicants will be contacted.
Type of Work: Permanent Region: Singapore Licence No: 16S8060 , Consultant Login
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases