Consultant: Joy Seow- FMCG Industry - HR Generalist - Experienced in HRBP and Mobility
Our client is a renowned FMCG leader and there is now an opportunity for a high calibre HR professional to join them as a HR Manager to support the Singapore business.
Reporting directly to the Head of HR, you will be responsible for all aspects of human resources business partnering for several business units covering areas such as performance management, organization development, rewards, mobility, talent selection & management, HR Processes, and strategic business planning. The role is key to continue to align people practices and whilst driving key HR initiatives in Singapore. Drive the creation, execution & alignment of the People Strategies & Plans to optimize the contribution of employees to the business needs. Delivery of comprehensive 'People Plan' that covers short and long-term needs.
You will be degree or post graduate qualified in Human Resource with at least 10 to 12 years’ relevant HR experience. You will have strong stakeholder management capability and must have worked directly with senior business leaders as a business partner. Excellent influencing skills with strong adaptability are key to work in an extremely fast paced environment. Preferably, you would have worked in FMCG or Health & Life Science industries.
To apply, please submit your resume to Joy Seow at firstname.lastname@example.org, quoting the job title and reference number JS12631. Due to high volume of applications, only shortlisted candidates are notified.
License No: 16S8060/ R1107886
Type of Work: Permanent Region: Singapore Licence No: 16S8060 , Consultant Login
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases