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IT Facility Manager

Sciente International Pte Ltd
Keywords / Skills : Virtual Hosting Infrastructure, Managed Services, Datacenter, IT Infrastructure, Infrastructure Services, Facility Management
5 - 15 years
Posted: 20th Mar 2017

Industry
Government / Public Sector/ Defence
Function
IT
Role
Project Management
Education
Bachelors/ Degree
Posted On
20th Mar 2017
Job Ref code
JD#3176
Job Description
Mandatory Skill-set:
  • Bachelor degree in Electrical Engineering and/or Computer Engineering/Science or equivalent;
  • At least 5 years of working experience in managing, maintaining and supporting IT infrastructure operations & hosting environments;
  • Strong understanding of Data Centre operations, facilities management, service management and IT operations;
  • Strong understanding in network and security infrastructure as well as LAN & WAN protocols;
  • Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
  • Strong team player, effective at communicating internationally and used to working closely with remote teams;
  • Independent and able to manage projects and stakeholders with strong customer facing and communication skills;
  • Proactive and self-starter with good analytical and creative thinking;
  • Able to work after-office hours if required.
Desired Skill-set:
  • ITIL Certified;
  • Professional certifications (Network, Security, Virtualization) would be advantageous.

Responsibilities:
  • Responsible to manage the overall Facility Management (FM) to provide virtual hosting infrastructures (VHI) for clients;
  • Involved in the discussion, design, planning and implementation of the clients' hosting requirements;
  • Work with data centre personnel, project teams, contractors and management to ensure a successful implementation;
  • Provide technical solutions and ensure proper reviews of technical solutions on management of infrastructure to meet requirements for audits & compliances;
  • Highlight potential risks, gaps, technical challenges to the team and provide mitigations/alternatives;
  • Managed vendors and IT service contracts ensuring the various service levels are met within the contractual agreement;
  • Ensure process and controls are in place to ensure the effective management of operations and services beyond the Service Level Agreements (SLA);

  • Review and approve change requests for infrastructure hosting services;
  • Handle and manage incident response & investigation, working with vendors and the respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLA);
  • Organise regular project meetings, review the status and provide regular status monitoring on all project activities to management.

Should you be interested in this opportunity, please send your updated resume to apply@sciente.com at the earliest. Confidentiality is assured, and only shortlisted candidates will be notified.



About Company
Sciente International is a multi-award winning ISO9001:2008 certified IT Recruitment Specialist firm. It is a member of Sciente Group with a mission to delight the clients and community.

Recent Recognition of Sciente International Pte Ltd:

- Voted the Best Recruitment Firm – Engineering & IT positions by HRM Asia Readers’ Awards 2016
- Award for the Leading HR Practices in Corporate Social Responsibility by Singapore HR Awards 2016, SHRI
- Silver Asia Recruitment Award 2016 for the Best Recruitment Innovation by a Recruitment Agency
- Red Herring Top 100 Asia 2015


We provide managed services (Retained search, Rapid Team Formation & Recruitment Process Outsourcing) and contingent (Permanent & Contract) recruitment services.

Our team has decades of hands-on technology experience and industry expertise. And we operate ethically with honesty, transparency & integrity. These are some of the reasons why large multi-national companies rely on us to search the Business Technology talent and we are trusted by talented candidates to represent them.

Please visit www.sciente.com and www.scienteinternational.com to know more about us.

EA License: 07C5639
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