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EA Licence: 11C3793

IT Support Engineer, Lead (Manufacturing, Operations, Service desk)

  • Resolve IT operational issues within the defined SLA/schedules
  • Analyse root causes of operational malfunctions and provide resolution
  • Follow-up on outstanding issue promptly
  • Develop preventive measures and document issue resolution procedures
  • Monitor system operations and troubleshoot
  • Develop support plan

  • Min. Diploma holder with at least 4 years relevant working experience; Candidate(s) with Team Leading experiences, may be consider for Senior/Lead position.
  • Experience supporting in regional service desk environment.
  • Experience with Windows Operating Systems.
  • Experience in health monitoring for network equipment and servers.
  • Familiar in Microsoft Active Directory environment, Servers/ Network drives & Access Rights, Network Printer management, latest networking (TCP/IP), wireless & mobile technology, MS Sharepoint & MS Exchange, PC cloning technology, PC security (anti-virus, firewall)
  • Understanding of ITIL standards
  • Experienced in Manufacturing industry environment would be an asset
  • Good communication skills (verbal, written)
  • Open for 24/7 standby support

Additional Info:
  • This is a permanent position.

To apply, please visit to and search for Job Reference: 11657
To find out more about this opportunity, please email Yingying at
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Sounds like a good fit?

If you are interested in or qualify for this position, please visit our website at to submit your application now. You may also click on the Quick Apply (pencil) icon at the bottom of this page.

Because we strongly believe in fair employment, we practice objective merit-based consideration for all qualified applicants. If you are shortlisted for the position, you will hear from our friendly consultants personally.

We wish you great success in your job search!