Consultant: Alsa Chia•European commodity trading •Growth potential •Excellent working culture
This is a European energy and commodities company with businesses in trading, exploration and transportation around the globe. Due to expansion initiatives, they are looking for a strong talent to join the operations team.
Reporting to the Head of Shipping Operations, the LNG operators will be responsible for all cargo operations for the LNG desk to optimise loading/unloading, vessel tracking, L/C documentation and negotiation, preparing shipping documents and be managing counter parties and shipping companies’ relations. He / She will need to be comfortable in making timely decision and be working on ad hoc projects where necessary.
The successful candidate will possess a degree in Engineering / Finance / Business discipline with 3-5 years of LNG Operations experience. You will possess good planning and organisation skills, is solution oriented and have an eye for details. You will also be a good team player with strong communication and interpersonal skills. Prior working experience in a trading environment is desirable.
To apply, please submit your resume to Alsa Chia at firstname.lastname@example.org, quoting the job title and reference number AL13289. We regret that only successfully shortlisted applicants will be contacted.
Licence No: 16S8060 Registration no: R1765623
Type of Work: Permanent Region: Singapore Licence No: 16S8060 , Consultant Login
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases