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Manager, Retail Reconciliation & Investigatons Centre - Operations Control & Administration

Keywords / Skills : Manager, Retail Reconciliation & Investigatons Centre - Operations Control & Administration

2 - 7 years
Posted: 2018-03-15

Banking/ Financial Services
Customer Service/ Call Centre/ BPO
Customer Service Executive
Posted On
15th Mar 2018
Job Ref code
Job Description
  • Monitor and ensure timely resolution of Nostro and GL accounts (such as Suspense and Sundry)
  • Maintain and prepare detailed record on the outstanding items and escalate to the relevant Operations Centres
  • Coordinate audit matters and ensure timely tracking, resolution and implementation of corrective controls on audit issues
  • Coordinate and update the Business Continuity Planning / Call-Tree and drill exercise
  • Ensure compliance to Clean Desk Policy and conduct periodic "spot check"
  • Work with the Department Heads to ensure timely updating / renewal of Standard Operating Procedures and Delegation of Authority
  • Provide support on other Operations control matters such as system applicatons access review
  • Provide supporting documents for monthly GL reconciliation proofing and yearly KRCSA assessment
  • Provide ad-hoc administration support
  • At least 2 years of experience in banking operations risks and control
  • Proficient in Microsof Office
  • Keen attention to details
  • Reliable and able to perform under pressure
  • Good interpersonal and communications skills

About Company

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America. Since its incorporation in 1935, UOB has grown organically and through a series of strategic acquisitions. In Asia, it operates through its branches and representative offices as well as banking subsidiaries in China, Indonesia, Malaysia, the Philippines, Singapore and Thailand.

UOB plays an active role in the community, focusing on the arts, education and children. For three decades, UOB has organized the prestigious UOB Painting of the Year Competition and Exhibition. In recognition of its contribution to the arts, UOB was conferred the National Arts Council's Distinguished Patron of the Arts Award for the ninth consecutive year in 2013. UOB also encourages its employees across the region to be involved in its regular volunteer activities. This includes the annual UOB Heartbeat Run which is held in Singapore, Malaysia, Indonesia, Thailand and mainland China.
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