* 5+ years of experience in Administering Jboss,IBM WebSphere & IBM HTTP Server * Experience in Unix/Linux/AIX and Windows Operating Systems. * Experience in Deploying (Web and Enterprise) Applications. * Experience in Configuring Webserver, Database and Messaging Clients with WebSphere Server. * WebSphere Server Performance Tuning * Good Experience in Configuring/Troubleshooting IBM WebSphere Clustering. * Expertise in Troubleshooting and Root Cause Analysis of Server Side and Application Side issues. * Installation, Configuration and administration of EAP 6.4 * Integration CNP server with JBoss EAP * Deploying application packages and bug fixes to Test/PreProd/Production Environments. * Monitoring EAP Services over Network monitoring Nagios tools. * Supporting Dev team for migrating Applications from JBoss EAP 5.2 to EAP 6.3 * Manage SVN environment and build application artefact over Jenkin build tool
5+ years of experience in Administering Jboss,IBM WebSphere & IBM HTTP Server
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases