Payments –SWIFTS especially MT 2XX, 3XX ,5XX, Ledger, RTGS
Payments Systems (any ex- GPP, Payplus, Finacle or downstream like Merva)
Murex's MPE (Tasks, workflows and logical dependencies of the tasks –very important)
Knowledge of Settlement (Continuous and Non-Continuous Linked Settlements, Relative notices, FX Trade booking-SPOT, SWAP, FORWARDS, FI Bond DVP/FOP, Repo, Netting, Reversals, Counterparties, Settlement)
System Testing, System Integration, Regression
Knowledge of performance tool – any Loadrunner supported language like C, C++
Stubs/Virtualization -CA LISA
Ruthlessly follow up/chasing skill
Other than performance testing all are MUST
Interested candidates may send in your profile to email@example.com
We regret that only shortlisted candidates will be notified.
VirtusaPolaris, the market-facing brand of Virtusa and Polaris Consulting & Services, is a leading worldwide provider of information technology (IT) consulting and outsourcing services that accelerate outcomes for Global 2000 businesses in banking and financial services, insurance, healthcare, telecommunications, media and entertainment with more than 19000 professionals resource presence at 19 countries & 50 locations.
Leveraging its domain expertise and technology innovation, VirtusaPolaris enables organizations to consolidate, rationalize and modernize IT operations. VirtusaPolaris' preemptive outsourcing solutions allow businesses to improve efficiency and reduce costs. VirtusaPolaris' digital enablement solutions empower companies to reimagine the customer experience, creating lasting value. Possessing a strong heritage in software engineering, VirtusaPolaris is highly qualified to both develop and maintain software, using a proven platforming methodology and advanced Agile and Accelerated Solution Design techniques to reliably produce results on time and within budget. For more information visit us @ www.virtusapolaris.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases