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Order Management Executive (3400 SGD-One North-3 months)

Capita Pte Ltd - Technology Outsourcing
Keywords / Skills : Excel, ERP
1 - 6 years
Posted: 21st Mar 2017

Travel/ Tourism
Customer Service/ Call Centre/ BPO
Customer Service Executive
Diploma/ Non Degree Tertiary, Bachelors/ Degree
Posted On
21st Mar 2017
Job Ref code
Job Description

Job Responsibilities:
  • Independent management of end-to-end order-to-invoice processing, including submission of required documentations, in accordance with business requirements and agreed timelines
  • Responsible for monitoring of assessors time and expenses; timely recording of sub-contractors time and expenses, including submitting monthly accruals for sub-contractors expenses
  • Responsible for coding subcontractor, bought in services (BIS) and all on-the-job expenses, eg. travel invoices as per Finance Shared Services Centre (SSC) requirements
  • Daily review of work-in-progress (WIP) report to ensure pending jobs progress to billing in accordance to group key performance indicators (KPIs), with WIP ratio to be maintained at =/<0.3
  • Main point of liaison / support point for invoice-related matters with various business stakeholders, such as SSC and external clients to manage queries, resolve discrepancies/disputes and/or process failures at various touchpoints
  • Support general and/or ad hoc office admin duties, as agreed with line manager during staff absence and high activity periods (this may include receiving clients, answering phones and assisting with office events

Job Requirements:
  • Experience in working on ERP systems in a Multi-National Corporation (MNC) a must. Experience in JD Edwards software an advantage
  • Proficient in MS Excel with working knowledge in Access, MS Word and Outlook
  • Degree, diploma or relevant/practical experience appropriate to the requirements of the job experience
  • Ability to multi-task with high degree of accuracy in handling huge volume of work
  • High level of organisation and time management skills with ability to prioritise
  • Good communication skills, with proficiency in written and spoken English

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume and educational certificate to or apply here directly

Job Code: CEW
EA License No.: 08C2893
Registration No : R1659783 (Wong Chun Kit)

-- We regret to inform that only shortlisted candidates will be notified --
Key Skill(s)

About Company
Founded in 2004 in Singapore, Capita Staffing & Search is a premium recruitment expert and staffing provider for international companies in Singapore and across Asia.

Encompassing local and international placements, contract and temporary staffing, outplacement as well as payroll services across all industry sectors, Capita's highly personalised service ensures that its clients find the right talent to meet their human resource needs.

Capita's service offering is split into corporate and specialised divisions. While the corporate division comprises the business support and outsourcing practices that focus on permanent, contract and temporary positions, the specialised division has a focus on the engineering, banking and finance as well as technology industries. With more companies requiring candidates for specialist functions as well as talent with generalist capabilities in an increasingly competitive business environment, these divisions ensure that clients work with industry-focused consultants with specific expertise to match their talent management needs.

Capita Staffing & Search was voted one of Human Resources Magazine Singapore's Top 10 HR Vendors for three consecutive years in 2010, 2011, 2012. In addition in 2012, we are the winner of the Enterprise 50 award and TOP Entrepreneur of the Year 2012 award.

In 2012, Capita Staffing & Search expanded its footprint in Asia, opening an office in Kuala Lumpur, Malaysia to better serve regional clients.

More information about Capita Staffing & Search is available at and

EA License No.: 08C2893
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