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Project Manager (IT Applications) - Direct Contract

Keywords / Skills : database, Powerpoint, Acceptance Test, Internet, PMP, Waterfall
5 - 10 years
Posted: 20th May 2017

Project Management
Bachelors/ Degree
Posted On
20th May 2017
Job Ref code
Job Description

The Project Manager, Networks, Business Unit (Consumer SG) plays a key liaison role within Group IT in delivering strategic business goals to Singtel Group through effective business stakeholder management and leadership in technical project/program delivery involving Singtel Business Units

  1. Foster and strengthen customer relationship with business and technical stakeholders with Networks Business Unit (Consumer SG) growth strategy
  2. Collaborate with Networks Business Unit(Consumer SG) to understand business and technical requirements, and formulate a value-driven solution proposal
  3. Lead and manage cross-functional teams across Singtel Group, including Commercial, Sales, Marketing, Customer Service, IT, Engineering, Business Process resources, so as to achieve business outcomes through effective technical solution delivery
  4. Manage Networks, Consumer SG and achieve high customer satisfaction
  5. Develop appropriate project plan with Work Breakdown Structure (WBS) and risk mitigation/contingency plans for technical solution delivery
  6. Establish communication, risk management, issue prioritization and quality assurance plans
  7. Execute project plan and track project progress closely so as to ensure adherence to the triple constraints (budget, schedule, scope)
  8. Provide regular status reports of key performance indicators for projects and escalate any issues as appropriate
  9. Prepare documentation, seek approval and monitor utilization of project funding (CAPEX and OPEX budget)
  10. Ensure proper project documentation such as Functional Specification, Non-Functional Specification, Technical Specification, User Acceptance Test Plan, System Acceptance/Integration Test Plan
  11. Keep abreast of emerging IT trends and technologies
  12. Assign duties, responsibilities, and appropriate extent of authority to project personnel

  • Bachelor degree in Business Administration, Computer Science or Engineering with major in IT, Telecommunications
  • Minimum 5 years of relevant work experience in account management and project management in the Telco or IT industry
  • Experience in leading and managing cross-functional teams in Telco, Business, IT or application projects
  • Culturally sensitive with experience working across the Asia Pacific region
  • Practical experience in managing an Agile project in the Telco or IT industry
  • Knowledge in business/project management, financial & analytics
  • Experience in project management methodologies, e.g. Waterfall and Agile
  • Technical knowledge of Internet, application technologies, system design, IT infrastructure and database concepts
  • High-level understanding of Telco, IT and adjacent businesses & emerging technologies e.g. Big Data, Internet of Things
  • Technical knowledge of end-to-end solutions, including the system architecture
  • Formal certification in Project Management would be advantageous (e.g. PMP, Agile, Scrum)
  • Ability to build strong relationships with stakeholders across all levels
  • Refined business acumen for customer relationship management and partner/vendor management
  • Excellent communication and presentation skills at senior level
  • Ability to thrive when working under pressure to deliver business outcomes
  • Self-motivated, results-oriented, meticulous and willing to learn
  • Adept in using Microsoft Powerpoint for intuitive presentation to business stakeholders

About Company
The Singtel Group is Asia's leading communications group. Today, we are a leader in cutting-edge ICT innovations and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA.

We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry. Together, the Group serves over 600 million mobile customers around world.

Come be a part of our dynamic organisation, as we create the infocomms landscape of the future.

We are a major communications player in Asia and Africa through our strategic investments in five regional mobile operators, namely Telkomsel (Indonesia), Globe Telecom (the Philippines), Advanced Info Service (Thailand) and PBTL (Bangladesh). The Group also has investments in Bharti Airtel (India), which has significant presence in Bangladesh, Sri Lanka and Africa.

We are a long term strategic investor and work closely with our associates to grow the business by leveraging our scale in networks, customer reach and extensive operational experience. The Group serves over 500 million mobile customers around the world.

Singtel is the largest listed company on the Singapore Exchange by market capitalisation. We are also listed on the Australian Securities Exchange following our acquisition of Optus in August 2001. To serve the needs of multinational corporations, Singtel has a vast network of offices in countries and territories throughout Asia Pacific, in Europe and the USA, while Optus has a network of offices around Australia. The Group employs more than 22,000 staff worldwide.
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