The Role: · Conceptualize next generation of digital services, aims to transform both operations and customer experience for the Group website · Lead cross-functional team of stakeholders · Manage and monitor the performance · Provides project status reports
The Requirements: · At least 8+ years of project management · Have a proven track record as a project manager for large web projects in regional or global MNC. · Ability to demonstrate completed web projects and explain the role played in these projects. · Have solid technical understanding of Adobe Experience Manager, Microsoft Chatbot (Luis) and other tools like JIRA. · Have solid understanding of html, css, cloud hosting etc · Have strong experience in creating websites that effectively sell products or services. · Have excellent team management, communications, people and written skills. · Have excellent problem solving, organization, and time management skills. · Ability to research and learn new technologies quickly and on your own.
Please send your latest CV to firstname.lastname@example.org
Kindly indicate your availability, current and expected remuneration package.
We regret only shortlisted candidates would be notified.
Quinnox Solutions specializes in providing search and recruitment services. We pride ourselves in delivering effective human capital solutions in the diverse field of Technology based on our keen perception of both our clients' business needs and candidates' career aspirations.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases