Established in Singapore since 2004, ComRade Resource Management has been working closely with multinationals, as well as SMEs. It is our mission to connect the very best talent to the organisation.
Our values are the foundation on which our organisation is built. We ensure that we deliver solutions that empower our client’s organisation in challenging business environments. Our values are based on our commitment to using all of our resources to truly engage with the various cultures and needs of our clients.
We create talent based on each candidate’s skills, knowledge cultural suitability. These talent pools enable us to match the best people available for those roles that meet the individual and the hiring company’s criteria.
Our experience recruitment consultants focus on its niche area, and experts at pro-actively seeking rewarding job vacancies that will empower our candidate take the next step in their careers.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases