Achieve of profit margin, revenue and contract value targets set for the assigned territories
Increase company’s market share and profitability for assigned territories
Prospect, sell and manage account at strategic levels for selected strategic accounts
Build a motivated team of sales and business development personnel to achieve team results
Contribute towards the RHQ’s strategic plans and implementation
Development and management of alliances with partners and vendors
Job Responsibilities & Duties
Business Planning & Marketing
Formulates, recommends and implements marketing, sales and account management strategies to increase market share and profitability.
Develops and prepares sales forecast, budget and manpower plans.
Plan, Organize and Participate in trade shows, event hosting and marketing events.
Prospecting, Sales and Account Management
Identify and penetrate new, and up-sell and grow share-of-pocket of existing, major accounts.
Pursues prospects, business opportunities and lead in negotiations constructing appropriate terms of sales.
Establishes strong and close client relationships with strategic customers.
Assists strategic customers to identify and determine funding agency, budget and time frame.
Interprets customer needs and works to meet those needs.
Identifies potential business opportunities.
Supervises and trains sales team to build sales pipelines and achieve sales targets.
Maintains oversights of project development and updates customers on the project status.
Any other duties and responsibilities as and when assigned
Sales Target= to be established for Staff
Contract Value Target of= to be established for Staff
NPV profit Target=to be established for Staff
Cost Budget=to be established for Staff
Bachelor’s degree in Business/ Marketing/ IT
Minimum Years/Type of Experience
Minimum of 8 years of working experience with at least 5 years of driving business development and good account management/sales experience in interacting with Singapore Government clients, preferably in the Infocomm & Technology industry and be able to work well independently and in a team. Regional IT business development experience. A driver and achiever.
Headquartered in Singapore and with over two decades of experience, we have a deep understanding of the way agencies work, interact and deliver services. Our world’s first innovations are being used every day by government agencies worldwide.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases