Our client, a global IT services company is currently looking to hire an experienced legal counsel to support the senior management team of the Singapore leadership team. You will have a broad range of legal experience covering a wide range of issues including commercial contracts.
Ideally, you will have at least 10 years of legal experience in practice or with an established MNC.
Interested candidates, please email an updated CV to firstname.lastname@example.org for a confidential discussion.
SpringCube Asia is a Singapore based executive search firm focused on recruiting professionals in the technology industry in the region. Established since 2001, we have a proven track record in placing middle to senior level executives in the IT industry.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases