The successful candidate will be part of a Project team responsible for in-depth analysis/evaluation/implementation of the balance sheet projects. You will be responsible for defining data requirements from various source systems and defining and delivering functional interest rate and liquidity risk requirements. You will also be involved in the functional upgrade and support of the ERM system. In your role, you are required to work with IT to further automate and streamline data processing flow and risk measurements.
Degree holder majoring in Business, Finance or equivalent professional certifications with relevant experience in a financial institution, holder of FRM/PRM will have an advantage; or
Degree holder majoring in computer science or equivalent professional certifications with relevant experience in programming, applicant familiar with SAS language will have an advantage
Team player, self-motivated and resourceful
Numerically inclined with a strong analytical mind
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America. Since its incorporation in 1935, UOB has grown organically and through a series of strategic acquisitions. In Asia, it operates through its branches and representative offices as well as banking subsidiaries in China, Indonesia, Malaysia, the Philippines, Singapore and Thailand.
UOB plays an active role in the community, focusing on the arts, education and children. For three decades, UOB has organized the prestigious UOB Painting of the Year Competition and Exhibition. In recognition of its contribution to the arts, UOB was conferred the National Arts Council's Distinguished Patron of the Arts Award for the ninth consecutive year in 2013. UOB also encourages its employees across the region to be involved in its regular volunteer activities. This includes the annual UOB Heartbeat Run which is held in Singapore, Malaysia, Indonesia, Thailand and mainland China.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases