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Service Engineer/ Specialist (Consumer Goods/ MNC | Central)

Keywords / Skills : Service Engineer/ Specialist (Consumer Goods/ MNC | Central)
2 - 7 years
Posted: 19th May 2017

Manufacturing/ Engineering/ R&D
Service Management
Diploma/ Non Degree Tertiary, Bachelors/ Degree
Posted On
19th May 2017
Job Ref code
Job Description

Service Engineer/ Specialist
  • MNC/ Central
  • Consumer Goods/ Sanitary Ware/ Kitchen & Bath
  • Travelling to SEA may be required

  • Actively encourage, support and manage distributors specialist in providing after sales service for companys products;
  • Provide technical advice on installation, operation, maintenance and troubleshooting for companys products to consumers, developers, distributors and associates.
  • Inspect products at distributor warehouse and consumer home; Monitor spare part inventory for both repair and sales
  • Provide & consult warranty procedure to customers. Prepare claim statistic and follow up on replacement items.
  • Handle technical claim from key consumers and developers escalated from distributors and Call Centre;
  • Organize and deliver technical training and product knowledge to distributors and internal staff.
  • Provide feedback on product performance, suitability and quality to drive improvement and new development of product;
  • Provide technical support to marketing and sales activities; jointly responsible for potential projects sales activities with sales team and need to meet up with potential customers to provide appropriate technical specifications with resolutions to the business if required.

  • Min. Diploma / Bachelor Degree in Engineering field
  • Min. 3 years experience in technical service field
  • Experience in Consumer Goods, Real Estate Business, Building Materials
  • Knowledge of local code standards and certification procedures for Sanitary wares would be advantageous

Interested applicants, please send your detailed resume in MS WORD FORMAT with the following information to
Last drawn salary
Expected salary
Notice Period / Availability

We regret that only shortlisted candidates will be notified.

EA License No. 08C2893
EA Registration No. R1654907 (Woo Mei Shan)

About Company
Founded in 2004 in Singapore, Capita Staffing & Search is a premium recruitment expert and staffing provider for international companies in Singapore and across Asia.

Encompassing local and international placements, contract and temporary staffing, outplacement as well as payroll services across all industry sectors, Capita's highly personalised service ensures that its clients find the right talent to meet their human resource needs.

Capita's service offering is split into corporate and specialised divisions. While the corporate division comprises the business support and outsourcing practices that focus on permanent, contract and temporary positions, the specialised division has a focus on the engineering, banking and finance as well as technology industries. With more companies requiring candidates for specialist functions as well as talent with generalist capabilities in an increasingly competitive business environment, these divisions ensure that clients work with industry-focused consultants with specific expertise to match their talent management needs.

Capita Staffing & Search was voted one of Human Resources Magazine Singapore's Top 10 HR Vendors for three consecutive years in 2010, 2011, 2012. In addition in 2012, we are the winner of the Enterprise 50 award and TOP Entrepreneur of the Year 2012 award.

In 2012, Capita Staffing & Search expanded its footprint in Asia, opening an office in Kuala Lumpur, Malaysia to better serve regional clients.

More information about Capita Staffing & Search is available at and

EA License No.: 08C2893
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