Job Title: Technical Lead (Wintel/Exchange)
Job Summary
Company
Emerio Globesoft Pte Ltd
Location
Singapore
Job Category:
IT
Years of Experience
5 - 8 years

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Description 

  • Job Description:
    • Create and administer users email and active directory accounts 
    • Manage MS Exchange emailing system consisting of clustered back-end and front-end servers 
    • Configure MS Windows Serer AD, DNS, DHCP, ADFS trust relationship, and permissions 
    • Message tracking, log reviews and troubleshooting to resolve mail delivery issues 
    • Manage email SPAM filtering application 
    • Provide timely response and resolution to all incidents, outages and performance alerts 
    • Troubleshoot and resolve the root cause of MS Exchange problems and perform daily service requests 
    • Troubleshoot malfunctions of server/storage hardware and perform restoration operation 
    • Monitor performance and ensure system availability, reliability and constantly find flaws or room for improvement in current Infrastructure. 
    • Monitor the system resource utilization, trending, and capacity planning 
    Requirements:
    • At least a Diploma or Bachelor’s Degree in any of IT related field, Computer Science, etc. 
    • At least 5 years of relevant working experience in Wintel Server Environment 
    • At least 5 years of relevant working experience in managing MS Exchange 
    • Experience in implementing, migrating and deploying MS Exchange Infrastructure and Office 365 
    • Preferable Professional certifications ie. Microsoft Certified Solutions Associate (MCSA), ITIL v3 Foundation will be advantageous 
    • Experience in Windows 2012/2016 Active Directory administration 
    • Solid understanding of Exchange design and implementation, troubleshooting/configuration of Server and Server performance tuning 
    • Possess deep technical knowledge in domains areas such as: routers, switches, network sniffing, Virtualisation and MS Active Directory 
    • Customer service acumen 
    • Pro-active in anticipating and resolving issues in work environment 
    • Strong sense of responsibilities and accountability in work performance 
    • Excellent communication, interpersonal and presentation skills 
    • Good knowledge of latest information system and technologies 
    • Willing to run rotating shift duty 


About Us

Emerio, an NTT communications company, is a leading IT solutions and services organization with deep roots in South East Asia.

We provide a suite of solutions and a large stack of IT services to our clients in the Banking and Financial Services, Education, Government, Healthcare, Hospitality, and Social Services domains. With over 2,200 employees we have been providing comprehensive ICT solutions, provisioning and management of IT infrastructure and business applications, data analytics, data visualisation and IT professional services for the past 18 years. 

Our brand values are REAL. Reliability, Efficiency and Adaptability is the basis of Long-term relationships with our clients.