Produce high quality technical solution proposal for all pre-sales and bid activities as part of tender submission deliverables for the business unit (BU) represented
Detailed technical requirements analysis with potential clients and performing site survey as part of pre-sales activity when required
Keeping abreast of new technologies and industry development especially on NG wireless technologies
Collaborate with internal technical and solution teams to craft innovative solutions meeting clients business needs
Participate in technical discussions and engagements with internal and external stakeholders
Interfacing with internal stakeholders across multiple BUs in support of bid and/or pre-sales activities as a technical SME
To innovate and craft technical solutions in aid of tender specifications and requirements to assist the BU during deal pursuit
Degree in Computer Engineering / Science or equivalent
3 years or more technical pre-sales consultancy experience crafting complex technical solution proposals to enterprise clients with good business acumen
Mandatory to have sound experience in deployment of large scale wireless network and experienced in structured cabling especially in complex environment
Proficient in knowledge of internet routing protocols and technologies
Intermediate or higher experience in security architecture and management of UTM appliances
Proficient in knowledge of managing networks and system architecture of large scale multi-vendor infrastructure comprising of network routers, switches, tools and appliances, Linux & Windows servers, virtual machines, SAN, cloud services and technologies
Proficient in knowledge of system architecture on proxy, LDAP, RADIUS, DNS, DHCP, and OSS tools
Technical certifications such as CCNP/CCDP, CWNA/CWNP, CISSP, and any other equivalent certifications
PrimeStaff Group was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. Since then, the company has grown organically into a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.
Assisting jobseekers and employers, PrimeStaff’s regional expertise spans across the Asia Pacific region.
Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and value-added expertise.
We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases