Rock royalty Guns N’ Roses graced the shores of Singapore for the first time last weekend, bringing the show of a lifetime to some 50,000 fans locally. But alas, due to unforeseen logistical issues and congestions, the concert later turned into an unpleasant experience for thousands in the crowd.
Under intense public scrutiny, concert organiser LAMC Productions’ co-owner has since stepped up to claim full responsibility for the series of unfortunate events.
While fans are still fuming over the matter, there are definitely some learning points from the saga, that you can apply to your careers.
Plan aheadIf forward planning isn’t your strong suit, you might land yourself in hot soup! To get to your end goal, you need to set yourself on the right path. This includes being sufficiently equipped to work towards the goal, understanding where you fall short and making up where you’re lacking.
Planning in advance gives you the advantage to revisit and refine your plans, ironing out the minor details that could save you from a potential oversight. It also allows you to come up with a contingency plan to salvage unforeseen situations.
If you don’t, you could end up with a missed opportunity, an angry client, or in LAMC’s case, thousands of angry event-goers bombarding their Facebook pages.
Consistency is keyChallenges can differ from job to job, but it is key to remain consistent with your candidacy and capabilities, especially if you’re about to step into a leadership position.
You need to show that you can rise to the challenge and perform. This will greatly demonstrate your credibility as a leader, and encourage advocacy towards your outstanding work.
Never be afraid to ask for helpThe Guns N Roses’ concert was a huge show, and it seems like they could have used a few extra hands to get the job done.
Similarly as an employee, you may consider yourself a veteran in your space, with years of experience under your name. Reaching out to others for support once in a while isn’t a sign of weakness - it shows you aren’t afraid to lose control. In most cases, asking for help would help you appear stronger as a leader, while giving others the opportunity to showcase their talent.
Failure isn’t the endWhile a professional debacle can take a while to fix, it’s not necessarily going to kill the business. While it may seem like incensed fans are about to bring this organisation to its knees with angry social media comments, the organisation is sincere about making a change for future events.
If you’re sincere about making changes and taking others’ feedback, the people around you will see it for themselves and you can maintain their loyalty and trust.
It sure sucks to come under intense scrutiny in the short term, but the pressure will likely go away and people will eventually forget about it. Use this wake up call to work on your limitations.