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  • Keyskills: MCU, TMS, TCS, Cisco CUCM, UCCX..., Unity, CUC, CUPS, Jabber, CWMS..., CMS, Acano, Calabrio, Cisco IO
    Summary: Escalate incidents, problems, changes to Team Lead, Service Delivery Manager, Account Manager or vendors as per defined business rules, ensuring timely resolution of client service requests.
    2-4 years
    Posted : August 2018
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