Business & Management Course

Integrated Approach to Advanced Problem Solving Techniques

Course Type: Seminar | Study Mode: Class Room
Keywords: Management | Leadership | Seminar

Course Detail


Why You Should Attend This Course:

This course will provide participants with an integrated approach which utilises critical, analytical, creative and systemic thinking methods to effective problem solving and decision making.

FREE My Thinking Styles (MTS) Profiling Tool

Thinking styles are positive habits that contribute to better critical thinking, problem-solving and decision-making. While no single thinking style is better than another, a balance of the various types results in better decision-making. This 5-10 minute online assessment measures how individuals use seven different approaches to thinking. Knowing your preferred style will help you approach problems and decisions with the right mindset.

** Prior to attending this course, participants should preferably have completed:

Learning Outcomes:

Upon completion of this course, you will be able to:

  • Appreciate the Psychology of the Thinking Styles and Problem Solving Approaches
  • Compare and Contrast Analytical, Systemic, Critical and Creative Thinking Methods
  • Evaluate and Apply a Structured Approach to Generate Solutions to Organizational Issues
  • Apply Idea Generation Tools and Techniques in Formulating Creative Solutions
  • Apply Advanced Evaluative Tools and Techniques for Decision Making Process
Curriculum Overview

Course Outline:

The Psychology of Problem Solving and Decision Making

  • Psychology of Problem Solving
  • Understanding My Thinking Styles
  • Leveraging specific styles for effective problem analysis

Elements of Analytical Thinking

  • Analytical Thinking vs Systemic Thinking
  • Analytical Thinking vs Critical Thinking
  • Analytical Thinking vs Creative Thinking

Structured Approach to Solution Identification

  • Explore Deming s Plan-Do-Check-Act Cycle
  • 5-Steps in Effective Planning
  • 7-Steps in Evaluative Doing
  • 7-Steps in Analytical Checking
  • 5-Steps in Taking Action

Apply Problems Solving Tools and Techniques

  • Application of 5-Whys in Problem Solving
  • Cause-Effect Diagram and it s variations
  • Simplified Failure Modes Effects Analysis

Evaluating Solutions & Making Decisions

  • Kepner-Tregoe Forced Ranking
  • Value Chain Analysis
  • Finalize decisions with Decision Matrix
Other Information

Who Will Benefit?

  • New business executives in the financial industry who want practical tools and skills in integrative problem solving techniques.
  • Business executives and organizational talent-pool participants who desire actionable tools and skills to reinforce their career and management positions.
  • Seasoned managers who want to brush up on new skills related to integrative problem solving and decision making.
  • Senior managers who want practical tools and skills in leading staff members towards enhanced integrative problem solving and decision making techniques.

Trainer's Profile:

Raymond Thomas is the Founder and Managing Director of The Leadership Paradigm, a leading provider in the field of leadership skills enhancement and management. He is also an Entrepreneur, Consultant, Speaker and Coach, with more than 20 years leadership experience collaborating with local and multinational organisations.

He inspires and engages leadership change elements which are aligned to business needs. His passion is in the fields of leadership, critical thinking, operations and management. His seminars and workshops are fun, interactive and designed to maximise learning retention.

Raymond is also the Immediate Past President (2015-16) and professional member of the Asia Professional Speakers Singapore (APSS).

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