Responsibilities Responsible for processing disbursement vouchers and related payments to vendors and employees of DTCC and several affiliated companies. Administers the Concur Travel and Expense system and American Express cardholders.
Strong knowledge on accounts Payable process and basic accounting.
Excellent communication and interpersonalskills, analytical and detailed oriented
Proficient with Microsoft office applications such as Excel, PowerPoint and Visio
Demonstrates ability to work independently, able to adapt to changing priorities and can work under pressure
Minimum of 4 years of related Experience
Candidate must possess at least Bachelor's/College Degree
Candidate should be willing to work in Makati and in Mid-Day Shift schedule.
Premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, it automates, centralizes and standardizes the processing of financial transactions across the trade life cycle and mitigates risk for thousands of institutions worldwide.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases