The AIA Singapore Summer Internship Programme (May to Jul) aims to provide a meaningful learning journey for students who come on board by trusting you with real-life projects in the respective work areas, and helping you forge professional relationships along the way. Spend some time with us before you graduate, and take your understanding of the corporate world and insurance industry to the next level. Actuarial Interns will be assigned to various actuarial projects and be exposed to a wide spectrum of real-life actuarial work during their internship. Key Responsibilities: The intern may be assigned to either one of the following sections during the course of the internship:
Financial reporting / Valuation
Assist in performing controls and investigations on financial projection / valuation results
Cashflow checking on new products
Assist in valuation model and process enhancements
Perform user acceptance testing (UAT) for system enhancements
Assist in internal management and external reports (e.g. business statistics, Par bonus updates, stress testing)
Assist UAT for sales illustration system and admin system
Assist in Ad hoc analysis/checking
UAT on UL PSBI engine enhancement
Pricing model maintenance and updating
Sales illustration mock-up maintenance and updates
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases