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Admin cum Customer Service Officer

Keywords / Skills : Admin cum Customer Service Officer, Customer Service, Customer Support, Recruiter , Recruitment, Financial Services, Customer Complaints

0 - 0 years
Posted: 2019-05-22

Industry
Customer Service
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Other Customer Service
Posted On
22nd May 2019
Job Ref code
771
Job Description
Admin cum Customer Service Officer
Job Description :

Job Roles & Responsibilities:
  • Record and update information submitted by transport companies in the system
  • Record and update information of vehicle details in the system
  • Check incoming emails and faxes on request for changes in transport delivery schedule
  • Provide guidance on transport requirements and address queries
  • Conduct play-back on vehicles’ past movements and locations
  • Record and report to the Authority of any system fault or technical error


Job Requirements:
  • Possess at least 3 GCE ‘O’ level passes or equivalent
  • Able to communicate in English and a Mother Tongue Language
  • Possess basic computer literacy skills such as Microsoft Office applications
  • Past working experiences managing calls in a call-center or an operations center
  • Able to understand the regulatory controls and measures governing the transport of Petroleum and Flammable Materials (P&FMs) in Singapore.


About Company

WSH Experts provides various services such as, Transcription, Data Entry, Courier, Logistics, Manpower, Store Management and Ware house services.We are the fastest growing transcription service providers in Singapore. We are offering transcription services to our customers at unbeatable prices. We are making your transcription work too easy
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