Send me more jobs like this

Analyst, Static Maintenance Specialist , Technology and Operations

Keywords / Skills : Analyst, Static Maintenance Specialist , Technology and Operations

Posted: 2019-05-16

Industry
Banking/Financial Services
Function
Banking, Insurance & Financial Services
Role
Other BFSI
Posted On
16th May 2019
Job Ref code
100089343
Job Description

Business Function
 
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
  • Documentation review for client static maintenance and transactions documents.
  • Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.  
  • Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
  • Generate and follow through with various reports (eg: daily & exception reporting, aging etc.) 
  • To support and deliver team KPI and objectives.
  • Handling various duties & ad-hoc project assigned to the team.
  • Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account closures in Avaloq and CICSH systems.
  • Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
  • Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead. 


Requirements
  • Effective communication skills - to be able to manage relationships with internal customer and other business partners. 
  • Meticulous and with great eye for detail
  • Independent, self-motivated and a team player.
  • Strong time management abilities, organizational skill, planning and follow-up skills.
  • Strong risk awareness, analytical and problem-solving skills.
  • Diploma and above
  • Prior working experience within banking environment will be preferred
  • Basic knowledge of banking operation, accounting opening, client’s data processing and updating.


 
Apply Now
 
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.
Similar Jobs
View All Similar Jobs


Walkin for you