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Analyst, Static Maintenance Specialist , Technology and Operations

Keywords / Skills : Analyst, Static Maintenance Specialist , Technology and Operations

Posted: 2019-05-16

Banking/Financial Services
Banking, Insurance & Financial Services
Other BFSI
Posted On
16th May 2019
Job Ref code
Job Description

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
  • Documentation review for client static maintenance and transactions documents.
  • Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.  
  • Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
  • Generate and follow through with various reports (eg: daily & exception reporting, aging etc.) 
  • To support and deliver team KPI and objectives.
  • Handling various duties & ad-hoc project assigned to the team.
  • Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account closures in Avaloq and CICSH systems.
  • Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
  • Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead. 

  • Effective communication skills - to be able to manage relationships with internal customer and other business partners. 
  • Meticulous and with great eye for detail
  • Independent, self-motivated and a team player.
  • Strong time management abilities, organizational skill, planning and follow-up skills.
  • Strong risk awareness, analytical and problem-solving skills.
  • Diploma and above
  • Prior working experience within banking environment will be preferred
  • Basic knowledge of banking operation, accounting opening, client’s data processing and updating.

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.
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