APAC Flavor Technical Director - Savory I am working an exciting role with a well-known Food Specialties Business, to help them identify a suitable candidate for a Technical Director role, to based in Singapore.This is one of the leadership roles that will be responsible for providing strategic leadership and guidance for one of their key business divisions within APAC region. The role reports to Vice President of Innovation and consists of a team of 20 within APAC. Requirements Degree in Food Science Engineering Bachelor/Master/PhD in Food Science/Chemistry or related discipline 10+ years of strategic leadership experience in R&D of Flavor Applications Strong knowledge in Savory applications Proven leadership experience Please send your resume in WORD format by clicking the apply button below or contact Savi on +65 6701 1524 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1216080 (Sathiyarajan Vinayagamani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases