My client is a global leader in flavours and fragrances on the lookout for an experienced Process/Production Technician in a production plant environment Responsibilities: • Carry out assessment and scale up test in production plant • Supervise and coach Production operators during troubleshooting or production of new wins • Assist in the investigation, evaluation and development of new processes and/or new technologies in order to develop new range of products and/or to improve the performance of our present product portfolio • Carry out process optimization projects and/or support Engineers in their respective process optimizations projects and assist in projects as required • Support manufacturing through production troubleshooting (deviations investigation) and process optimization • Participates in new technologies implementation or transfer • Interface between Research and Technology (R&T), Supply Chain (Customer service, Production, Planning and Procurement), Quality, Engineering, Sales & Marketing & contractors / suppliers Pre-requisites: • Candidate should possess Diploma in Chemical Engineering / Food Science / Food Technology / Biotechnology • At least 2-3 year(s) of relevant working experience in Chemical or Pharmaceutical industry preferred • Excellent communication and organizational skills • Proficiency with MS software and manufacturing systems (e.g. SAP) Please send your resume in WORD format by clicking the apply button below or contact Vinay Pullakhandam on +65 6701 1505 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1770034 (Vinay Pullakhandam).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases