Assistant Manager – Data Science and Architecture You get an opportunity to who will deliver/manage our data-related initiatives such as Predictive Analytics, Big Data, Data Lake and Business Intelligence for a Global Market Leader Permanent opportunity; Good compensation & benefits The role offers a strong career progression and a platform to strengthen your experience Your role in our team: Your primary focus will be working as a Lead developer along with a team of data experts with different orientations such as Data Science, Business Intelligence or Big Data. The goal of the team will be to define, develop and constantly improve concepts for gaining insights from customer and financial data. Responsibilities Lead Developer of the Data Analytics/Science Team Initiating and driving big data and data lake Initiatives in the AAP Region with alignment to the headquarters and across regions Developing/Managing regional BI projects with a strategic alignment of data lake initiatives JOB REQUIREMENTS Degree in Computer Science, Mathematics, Physics or equivalent Sound knowledge and practical experience in statistics and data analysis Experience in SQL Server development tools like SSIS, SSMS. SSRS Experience with predictive analytic tools like SPSS Modeler or equivalent Experience with scripting languages and object-oriented languages such as Java, R, and Python etc. Experience with relational databases and NoSQL databases Experience with big data technologies such as MapReduce or Hadoop etc. Good understanding of machine learning techniques and algorithms, such as Decision Trees and Random Forest, Neural Networks etc. Ability to recognize and analyze highly complex processes and connections and to develop new approaches to solutions Ability to explain complex relationships clearly and precisely to different target groups and to explain the specific usefulness of the solutions Excellent communication skills in both written and oral with cross-cultural competence Several years of professional experience preferably with analytical/scientific background Strong vendor management experience Please send your resume in WORD format by clicking the apply button below or contact Preetika Bhatia on +65 6701 1523 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1767372 (Bhatia Preetika).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases