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Assistant Manager, Sales Capability Training Team

Keywords / Skills : Assistant Manager, training , Learning software, Sales, induction training , Distribution Channels, sales training, Product & Marketing, Business development

Posted: 2019-11-03

Industry
Banking/Accounting/Financial Services
Function
IT
Role
Software Engineer/Programmer
Posted On
3rd Nov 2019
Job Ref code
R-82606
Job Description

PURPOSE OF THE ROLE
  • Partner with internal key stakeholders in Distribution channels to proactively identify training needs aligned to the business plan.
  • Develop creative ideas to enhance the training experience to make it fun and interactive
  • Follow through the company and teams strategy and work towards the priorities
  • To be resourceful with Market Intelligence and transform this information into meaningful data that will value add to the internal key stakeholders in distribution channel.

OPERATIONAL
  • Execution of the training plan for respective channels and ensure it stays nimble to cater to evolving market changes
  • Develop new training subject matters to nurture sales maturity of sellers
  • Derive market intelligence and insights by engaging external stakeholders
  • Proactively seek for new digital tools that can aid to enhance the training experience brought to sellers.

EFFECTIVE RISK MANAGEMENT/GOVERNANCE
  • Ensure that the delivery of training and the materials used are in line with Regulatory and Compliance Standards

OUTCOMES
  • To be the lead (end to end) for assigned product launch for all distributed channels.
  • To provide product training and sales tools for our business partners to achieve desired sales results for Avivas suite of products
  • Provide value add to advisors through soft skills training to enhance their interpersonal skill sets to achieve improved closure rates.
  • To ensure all regulatory requirements is built into trainings book of works

SYSTEMS AND CONTROLS
  • To ensure compliance and regulations are built into trainings book of works
  • Responsible for controls relating to the People and Sales Standards, as outlined under IAI.

RELATIONSHIPS (INTERNAL & EXTERNAL)
  • Work closely with Product & Marketing Teams
  • Liaise with Affinity Management Team & Intermediary Distributions BDMs
  • Work with FA Partners training admin staff
  • Conduct Focus Groups for sales reps

QUALIFICATIONS
  • Degree-holder
  • CMFAS M9, 9A, M5, CHI
  • Completed Train-the-Trainer program
  • CMFAS M8, 8A, CGI, BCP (added advantage)
  • AFP/CFP/AFC/ChFC (added advantage)
  • ACTA (added advantage)

KNOWLEDGE/EXPERIENCE
  • Prior experience in eLearning software e.g. SCORM and etc will be added advantage
  • Prior experience in handling Learning Management Systems
  • Prior experience in managing digital learning tools will be added advantage
  • Good understanding of the Financial Advisers Act, MAS Notices/Guidelines, Anti-Money Laundering, Fair Dealings Act
  • Ability to communicate and build effective relationships with internal and external stakeholders
  • A team player, with strong interpersonal and communication skills
  • Meticulous and results-oriented, with the ability to strive in a fast-paced work environment
  • Innovative and has business acumen


About Company

We help our 33 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.So, were passionate about helping our 29,500 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
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