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Assistant Vice President - Infrastructure

Keywords / Skills : Infrastructure, AVP, Data Center, Presales, Scripting, client systems, ITIL

8 - 18 years
Posted: 2018-06-27

IT/ Computers - Hardware
IT/ Computers - Software
Project Management
Other Information Technology
9000 - 11000 SGD
Posted On
27th Jun 2018
Job Description
AVP, Infrastructure 
Job Responsibilities: 

  • Provide oversight and be accountable to ensure needed maintenance, upgrades and installations to ensure the optimal environment such as patches, currency maintenance, etc. 
  • Proactively monitors and identifies system performance issues and perform a root cause analysis to work towards a permanent resolution on the issues 
  • Develop processes to develop and maintain Build Images of Desktop, Laptop, VDI, DaaS Infrastructure 
  • Diagnoses issues and restores services to avoid outages for end-user 
  • Provide Tier 2 support for escalations from Service Desk 
  • Manage System Administrators and vendors that are responsible to support the Infrastructure Desktop/Laptop/VDI/DaaS 
  • Create and leverage existing methodologies and institute techniques to standardize production support. 

Job Requirements: 

  • Possess a Bachelor’s Degree in IT, Computer Science or Engineering 
  • At least 8 to 10 years of relevant working experience to support and maintain Client Systems from a System level software perspective with at least 5 years as a People Manager who manages a team. 
  • Working knowledge of Microsoft Products, VMware, various network and firewall products 
  • Possess Scripting experience, ideally PowerShell 
  • Solid background in Windows Operating System Software, including IE, IIS, .NET, and Office 
  • Experience in installing, configuring, administering, tuning, and troubleshooting for Client Software within our Infrastructure. 
  • Knowledge of Microsoft Windows 2008/2012/2016 Server, Active Directory, Certificate Server, SQL Server 
  • Strong background in software engineering and analysis techniques, process, practices and methodologies 
  • Strong technical leadership and project management skills, including effort estimation, tracking and risk management and strong partnership building required 
  • Possess ITIL Certification is an added advantage 
  • Possess excellent verbal and written communication and demonstrated ability to present to the Senior Management level. 
  • 30% presales, must also have done the operations part on infra for DC 
  • Preferred candidates with pre-sales experience and operations on Infrastructure for data centers. 
  • Working location: Commonwealth 
Interested candidates please share your CV, current salary, expected salary, notice period to deepan.pandiyan (at) 

EA Reg No.: R1114179 
EA License No. 12C6296 

About Company

Globesoft is the regional executive recruitment arm of the multi-award winning Emerio Group (an NTT Communications company). Founded in 1997 and headquartered in Singapore, the group offers highly competent IT services to clients of diverse industries. Currently, we have delivery centers in Singapore, Malaysia, Indonesia, India, Philippines and Thailand and over 2,000 employees in 11 countries.

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