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Associate / Analyst, Corporate Account Opening, Institutional Banking Operations, Technology and ...

Keywords / Skills : Associate / Analyst, Corporate Account Opening, Institutional Banking Operations, Technology and ...

Posted: 2018-07-11

Industry
Banking/ Financial Services
Function
Banking, Insurance & Financial Services
Role
Other BFSI
Posted On
11th Jul 2018
Job Ref code
64990884
Job Description
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
  • Review account opening documents & perform account opening in Customer Information System; 
  • Ensure customer records are properly created and updated; 
  • Ensure all requests are processed within the agreed service-level agreement (SLA) and
  • as per procedures specified in Department Operation Manual and requirements as specified by regulatory bodies, especially for the customer acceptance requirements;
  • Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor; 
  • Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor immediately;
  • Attending to email & phone enquires from BUs and operation teams; 
  • Handle internal customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units / parties within benchmark;
  • Participate in process improvement events; 
  • Ensure SOPs are updated;
  • Provide support in ad-hoc project and assist to conduct testing on various systems enhancements;
  • Accept any Ad-hoc duties when assigned
Requirements
  • Degree holder, majoring in any field.
  • 1 – 3 years of relevant experience in corporate account opening, preferably in banking industry.
  • Detailed oriented 
  • Strong adaptability in fast paced environment
  • Able to handle pressure and multi task
  • Team player who is able to work independently

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.


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