Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls. Responsibilities
Partner with audit specialists across various banking functions to assess business needs and identify opportunities to apply data analytics.
Define analytical strategy to address identified opportunities, including analytical approaches, data and technology requirements.
Develop models and perform statistical analysis to identify key areas of risk and predict risk events, across a range of banking functions.
Present key findings to senior management and/or other stakeholders with actionable recommendations.
Work with other data scientists in the team to drive projects.
Post graduate degree in Computer Science, Machine Learning, Statistics, Applied Mathematics, or equivalent.
At least 3 years of experience in data mining and machine learning on large amount of data, building and implementing various statistical models.
Good mathematical and statistics background, including the ability to translate business problems and requirements into mathematical formulations.
Proficient in data manipulation and analysis.
Proficiency in R, Python, or other statistical software required. Experience in Big Data technology stack is a plus.
Ability to present analysis in a manner accessible by non-statisticians through data visualisation techniques.
Independent self-starter with ability to multitask.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers and subject matter experts.
Has a ‘can-do’ attitude.
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named âAsia's Best Bankâ by The Banker, a member of the Financial Times group, and âBest Bank in Asia-Pacificâ by Global Finance. The bank has also been named âSafest Bank in Asiaâ by Global Finance for seven consecutive years from 2009 to 2015.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases