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Associate Quality Assurance Manager | Camsur

Keywords / Skills : Associate Quality Assurance Manager, Associate Quality, Quality Assurance, Quality Control, Quality Analyst, Quality Manager

1 - 4 years
Posted: 2019-08-17

Industry
Construction & Engineering
ITES/BPO
Function
Manufacturing/Engineering/R&D
Role
Quality Assurance/Control
Posted On
17th Aug 2019
Job Ref code
9425212
Job Description
Associate Quality Assurance Manager
Job Description :

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of reliable and detail-oriented individuals and we are looking to add a QualityAssurance who will ensure the completeness of account reconciliations and financial statements of the organization.

If you are a QualityAssurance looking for a global career, do not miss this opportunity!

As a Quality Assurance, your duties and responsibilities include:
Overseeing and managing of consultants performance and service quality;
Establishing and maintaining communication with clients and/or team members; understanding needs, resolving issues, and meeting expectations;
Filling out accurate reports; and
Producing solid and effective strategies based on accurate and meaningful data reports and analysis.

Qualifications:
Finished a Bachelors Degree of any course
1-2 years of experience in a similar role in a voice/email contact center setting
Excellent English verbal and written communication skills
Good in verbal and written communication skills
Strong analytical skills to interpret data, identify trends, and make suggestions for improvements
Strong leadership skills
Efficiency in managing time and keeping track of multiple schedules, meetings, and initiatives
Excellent working knowledge of MS Office applications

About Company

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.
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