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Associate/Senior Associate, Business Analyst, Operations, Consumer Banking

Keywords / Skills : Associate/Senior Associate, Business Analyst, Operations, Consumer Banking

2 - 50 years
Posted: 2019-09-11

IT/Computers - Software
Business Analyst
Posted On
11th Sep 2019
Job Ref code
Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • Re-engineer the end-to-end process, analyse and review operations solutions 
  • Implement automation agenda to transform consumer banking operations across DBS
  • To conduct requirement gathering workshop, Review and documenting requirements artefacts
  • To review functional specifications and process define documents
  • Coordinate and ensures UAT test plans and test case are executed within UAT schedule
  • Post-production support, production issues review and track them to closure
  • Work closely with regional teams and country teams to ensure timely delivery of project

  • Bachelor Degree holder
  • Agile Certified 
  • At least 2 years experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
    • Consumer Banking Operations
    • Customer Centre
  • Excellent oral and written communication skills
  • Good, sound knowledge of banking and technology
  • Good teamwork and inter-relationship skills
  • Adaptable, disciplined and focused
  • Organised and systematic
  • Proven analytical skills
  • Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint.
  • General appreciation of system development life cycle
  • Change management experience
  • Need to work closely with all levels in both country teams and regional teams to deliver the project.

Apply Now 

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.
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