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Associate Service Engineer / 2200 + 800 Transport Allowance

Keywords / Skills : ISO 9001

1 - 2 years
Posted: 2018-12-13

Job Description

Field service support on products from relevant modalities: Diagnostic Cardiology, Monitoring Solutions, Acute Respiratory Care and Maternal Infant Care.

Perform preventive maintenance as per service manual checklist

Perform total system level trouble-shooting on complex multi-symptom problems.

Attend breakdown calls and perform repairs and troubleshooting independently.

Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.

Drive customer satisfaction via account ownership in Singapore hospitals and clinics

Build rapport and foster strong relationships and partnerships with customers via technical discussions and consistent follow-ups

Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.

Responsible for Warranty and PMS contract cost control.

Lead and execute installations and commissioning of new equipment

Play a leading role in complex and multifunctional roles.

Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the Service Quality Policy Statement.


Diploma holder in Electrical Engineering, Electrical Engineering Technology, BioMedical Engineering or equivalent

Ability to work independently with minimum direction.

Ability to perform after office hours standby duties on a weekly rotational basis

Key Skill(s)

About Company

About Kelly Services®
As a global leader in providing workforce solutions, Kelly Services, Inc. (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® directly employs nearly 500,000 people around the world in addition to having a role in connecting thousands more with work through its global network of talent suppliers and partners.

For more than 35 years, Kelly in Singapore has been partnering the finest local companies, key government agencies as well as some of the world’s most respected multinational companies to deliver the best talent in the market. Kelly centralised recruitment hub makes nearly 8,000 placements in Singapore annually.

Complementing our general staffing capability, Kelly also offers great expertise in the sourcing of specialised professionals across technical disciplines such as Engineering, Technology and Science, as well as functional specialties for Banking & Finance, HR, Sales & Marketing, and Procurement. Visit and connect with us on Facebook & LinkedIn.

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