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AVP, Campaign Analytics and Project Lead, Business Analytics, Consumer Banking Group

Keywords / Skills : AVP, Campaign Analytics and Project Lead, Business Analytics, Consumer Banking Group

Posted: 2019-02-08

Industry
Banking/ Financial Services
Function
Banking, Insurance & Financial Services
Role
Other BFSI
Posted On
8th Feb 2019
Job Ref code
85178341
Job Description

Business Function 
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. 
Responsibilities 
  • Lead and drive strategic projects within the department to increase our customer reach and improve campaign conversion rates
  • Manage and lead the team to plan and execute projects
  • Work with business to drive customer journey improvements based on data insights
  • Provide consultation to the business on campaign system functionalities and feasibility
  • Create and implement change management strategies and plans to drive faster adoption, higher utilization and proficiency with the changes
  • Analyze large quantities of data generated from multiple sources while ensuring data integrity
  • Review and improve operational processes within the team for better efficiency and productivity while balancing these with risks/controls and service quality 
  • Revamp campaign tracking to automate BAU jobs and increase frequency of reporting
  • Support post-implementation tasks such as benefits tracking, periodic reporting, etc.  

Requirements   
  • Degree holder with at least 8 years’ experience
  • Experience in change management
  • Previous experience in leading high performance teams
  • Strong analytical skills, highly numerate and proactive 
  • Ability to clearly articulate messages to a variety of audiences
  • Must be a team player and able to work collaboratively with and through others
  • Proficient in BI tools, SAS Programming, Enterprise Guide, and SQL
  • Past experience in financial industry is a plus
  • Process improvement experience is a plus

Apply Now 
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.


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