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AVP / SA, Business Analyst, Technology Services, Technology and Operations

Keywords / Skills : AVP / SA, Business Analyst, Technology Services, Technology and Operations

5 - 10 years
Posted: 2019-03-14

IT/ Computers - Software
Business Analyst
Posted On
14th Mar 2019
Job Ref code
Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


(a) Cost Management 
  • Track Group Infrastructure Costs and delivery of savings as committed under various initiatives. Consolidate and ensure timely and accurate cost forecasts.  
  • Track status of initiatives, EOS in terms of schedule, budget, outcomes and benefits as outlined in the business cases. Consolidate Group TS view for initiatives, EOS.
  • Consolidate Group TS budget and business plans. 
  • Support transition to Platform Model in terms of cost reporting. Work closely with Finance team.  

(b) Chargeback Methodology and Pricing 
  • Support technology infrastructure cost chargeback methodology and pricing review. 
  • Perform volume and price analysis for TS Infrastructure services.
  • Ensure data accuracy for monthly chargeout
  • Align cost and consumption data capture and chargeout to Platform model  

(c) Workforce Strategy & Tracking
  • Track actual and forecast workforce across the region.
  • Participate in project to automate workforce approvals and integrate this with workforce contract management process. Work closely with HR and Contract Mgt teams.

  • At least 5 years of experience preferably with exposure on technology, finance and cost management.
  • Good interpersonal and communication skills. Able to interact with all levels of management/staff. 
  • Hands on, detailed and meticulous with good analytical and problem solving skills with experience in presenting detailed information and numerical data in a way that is simple and easily understandable. 
  • IT savvy, proficient in MS Excel and Power point skills.

Apply Now 

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.

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