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AVP / Senior Associate, Business Analyst, Regional Consumer Banking Operations, Technology and Op...

Keywords / Skills : AVP / Senior Associate, Business Analyst, Regional Consumer Banking Operations, Technology and Op...

Posted: 2018-06-13

Banking/ Financial Services
Business Analyst
Posted On
13th Jun 2018
Job Ref code
Job Description
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
Regional CB Operations initiatives focus on delivering scalable and efficient processing capabilities in various countries. This role will provide the leadership in ensuring the successful implementation of such initiatives working with Technology teams and in-country Operations teams.
Key Accountabilities
  • Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
  • Coordinate and ensures UAT test plans and test case are executed within UAT schedule
  • Ensure the smooth operational rollout 
  • Post-production support, production issues review and track them to closure
  • Re-engineer the end-to-end process
  • Analyze and document the business requirements
  • Review functional specifications
  • Manage UAT
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Effectively apply project management methodology and enforces project standards.
  • Work closely with regional teams and country teams to ensure timely delivery of project
  • Bachelor Degree holder
  • Agile Certified
  • At least 3 years experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
    • Consumer Banking Operations
    • Customer Centre
  • Excellent oral and written communication skills
  • Good, sound knowledge of banking and technology
  • Good teamwork and inter-relationship skills
  • Adaptable, disciplined and focused
  • Organised and systematic
  • Proven analytical skills
  • Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint.
  • General appreciation of system development life cycle
  • Change management experience

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.

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