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Bank Customer Service Officer

Keywords / Skills : Call Centre, Consumer Banking, Customer Service, Sales Support/Coordination, Diploma, Bachelor's / Honours, Masters / PhD

Posted: 2018-12-22

Industry
Recruitment/Staffing/RPO
Function
Sales/ Business Development
Role
Customer Service Executive
Posted On
22nd Dec 2018
Job Ref code
j3w58x79gpt2btxzcqq
Job Description

Job Description
  • Permanent
  • Jurong Toh Guan and Expo (Changi Business Park)
  • Shift work
  • Up to $3.7K + Allowances + VB + AWS


Job Responsibilities
  • To handle enquiries (incoming calls) on banking products & services
  • To attend to customers' queries & complaints
  • To follow-up on any outstanding issues
  • Identify cross-selling opportunities
  • General administrative duties.


Salary
  • Salary $2100 to $3200
  • + $450 fixed allowance


Working Hours
  • Rotating Shift - (9hrs per shift including lunch break)
  • Earliest Shift starts @ 7am
  • Latest Shift starts @ 6pm
    • There are shifts in between
    • NO OVERNIGHT shift
  • 5 Rotating Days (inclusive of Weekends & Public Holidays)
  • 2 Days Off per Week (could be weekday or weekend)
  • ***Taxi reimbursement / Mileage claim provided during certain shift schedules***
    • If shift starts at 7am
    • If shift ends at 10pm onwards


Location
  • Jurong Toh Guan and Expo (Changi Business Park)


  • ***Shuttle busses will be provided in various MRT stations pick up and drop off point***
    • Jurong East MRT
    • City Hall MRT
    • Toa Payoh MRT
    • Hougang MRT
    • Tanah Merah MRT


Job Requirements
  • Minimum Diploma/Degree holders
  • Applicants must be willing to work/travel in both Expo (Changi Business Park) & Jurong Area.
  • Candidates must be willing to work Shift Hours - No part time classes.
  • Preferably junior executives specializing in Customer Service/Call Centre/Phone-Banking/ Hospitality and Banking or equivalent.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Reg No:R1658584)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

About Company

Success Human Resource Centre Pte Ltd is an established Recruitment Firm specialising in Permanent, Contract and Temporary placements. We have clients in the various industries that meet your requirements for your career aspiration and advancement.


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